Archive for October, 2008

Aguanomics

Take a break from all the election coverage to learn more about Aguanomics. Economist David Zetland started out tracking water management practices in Southern California, but his research now has far reaching implications for the economics of water.

His theories are factored into the Global Innovation Outlook’s deep dive into tackling the problem of our oceans and water through creative solutions. One of the primary questions is the diamond-water paradox — we all know that water is more valuable and useful to us that diamonds, but why are diamonds much more precious?

The paradox has been outlined as one of value versus utility: The one may be called ‘value in useĀ ;’ the other, ‘value in exchange.’ The things that have the greatest value in use frequently have little or no value in exchange; and those that have the greatest value in exchange frequently have little or no value in use.

With much of the world’s water sources allocated to growing food, and factoring in the changing global climates and drought, water is becoming more precious. Follow the GIO’s discussion on the price and value of water.

3 comments October 31, 2008

On entrepreneurship

Although it’s a well-worn cliche, great ideas really can come from anywhere. Innovation can happen in big companies as well as in garages. Someone who passionately takes this view is blogger and technology sage Guy Kawasaki, as he relates in this interview in the New York Times.

Add comment October 22, 2008

Web 2.0 growing pains

I’ve been noticing more commentary lately that it’s time for Web 2.0 to grow up. This may even be inevitable since the economic meltdown is forcing numerous companies, including startups, to take a hard look at their business plans. There are still a lot of people, especially in the social networking space, jumping in with yet-to-be-decided business models. As the first dotcom bust taught us, focusing on gathering users and worrying about how to survive later doesn’t really work.

In a way, the current economic climate may be a good thing. Just like the great dotcom bust, the current conditions will likely lead to a shakeup that wipes out a lot of ‘me too’ strategies, leaving serious companies with realistic business models standing.

Today, in an interview with publisher Tim O’Reilly in the Los Angeles Times, the creator of the Web 2.0 Expo talks about the next wave of Web 2.0 and argues that it’s time for young developers to get serious about the potential of technology, and move beyond the frivolity of much of social media apps. Wired also takes a look at the potential Web 2.0 shakeout and the areas that could be hit hardest. Expect to see a lot more coverage on this topic.

Add comment October 11, 2008

New visualization tool: QueryScope

I think the ability to visualize a problem can really enhance our understanding of any subject, and it’s especially helpful in digesting highly technical information. Some of our most popular technologies on alphaWorks are visualization tools, which is why we selected this project from the T.J. Watson Research Center called QueryScope — it lets you transforms multi-page SQL statements into colorful bubble diagrams. Just launched today, this tool is really geared toward helping database architects and administrators in the thick of things.

Add comment October 9, 2008

Hero with a thousand blogs

I have friends who maintain more than a few blogs; some of them in the double digits. They might have started with a blog for work, then one for personal musings, another for a social media resume, and from there it snowballed into an avalanche of posts. But how many blogs is too many? Seth Godin, whose work I read a lot, has numerous blogs on the topic of marketing alone. But this is a man who has a lot to say about it.

For the rest of us who need to work hard at creating traction for just one blog, maintaining multiple outlets may require unavailable mental energy. Then again, starting a blog doesn’t cost anything. Sometimes I’d like to share great new music I’ve heard or interesting places to go in L.A. — things that aren’t necessarily appropriate here. So I end up sharing that kind of information through my social networks. Does that warrant starting another blog? It’s a tough call for me.

While I ponder that, I’ll leave you with a great new tune from one of my favorite artists…

1 comment October 8, 2008

The creators of cool visualization techs

After every presidential debate, I’ve been pleased to see people using Many Eyes for visual analysis of the speeches and the occurrence of specific words. Many Eyes is an info visualization tool that also allows collaborative visualization by groups of users. It’s one of our most popular services on alphaWorks.

While I frequently talk about new technologies that we launch, you don’t always get to know about the great people that create these innovations. The Many Eyes team, for example, is part of the Visual Communications Lab at IBM Research, where they’re working on numerous innovative projects that will hopefully see the light of day soon. The team includes researchers Fernanda Viegas, Matt McKeon, Frank van Ham and Jesse Kris, as well as Martin Wattenberg, the creator of the Visual Communications Lab.

Today, I’m highlighting Martin in particular, because he’s the common thread behind other visualization technologies on alphaWorks, including History Flow — a tool launched several years ago for “visualizing dynamic, evolving documents and the interactions of multiple collaborating authors.”

Martin is also responsible for co-developing, with his wife Laura, the Baby Name Wizard, a very cool tool that lets you track the historical popularity of names. ‘Cynthia,’ for example, was pretty popular in the 40s, but not so much now. ‘Cynthya’, as my parents spelled it, has never been used! I even checked the Baby Name Wizard before my son Ellis was born to find something that’s not widely used anymore. Try it out on your own name.

I’m really looking forward to the next visualization techs to come from Martin and the rest of the team.

Add comment October 8, 2008

The ideal social network

Earlier this week, I presented my take on marketing with social media. One of the key elements in creating a strategy is building niche communities of users. There are two sides to that challenge — what it takes for a marketer to build a community, and what it takes for me as a user to want to participate in that community.

Sometimes I’m a reluctant participant. I may join a social network because friends or colleagues ask me, and then I quickly start to disengage. You’ve probably had that experience too and have discovered that unless there’s something very specific that you’re interested in, you’re not likely to stay in that community. And like me, you probably belong to a number of networks you’re not really participating in. So, with that in mind, what would be the ideal social network?

For me, today, it would probably be a combination of Facebook, Ning and maybe some features from LinkedIn and Friendfeed thrown in. The ideal social network would be a personal network of communities that I could weave together as I like, giving each a weight based on my engagement and interest. To be honest, I think many of us already do this on an ad hoc basis, with a wide range of standalone networks that remain like gated communities. We spend a lot of time and effort navigating between these networks.

For what I have in mind, Ning comes close in theory. By leveraging an open framework, it allows people to build and join multiple niche networks. However, while Ning allows you to ‘build a community for anything’ it doesn’t allow you to ‘build a community for everything’. The communities aren’t necessarily well connected nor integrated into a profile view.

Right now, nobody does that better than Facebook. Still, one of my hangups with Facebook (and a reason I don’t spend much time there anymore), is that my profile is viewed the same way by everyone on my friend list. You can’t isolate parts of your profile information to maintain, for example, a ‘business’ profile or a ‘family’ profile. Ideally, if you’re looking for work contacts, you should be able to create a profile that includes work experience, areas of expertise and business-related content — stuff that you might not want your friends to see.

Facebook ‘circles’ and ‘networks’ cover this functionality to a limited extent, but there’s much greater control we could potentially have over our information, which would allow us to facilitate multiple communities to participate in areas of interest and share this with friends who share the same interest — but through your own network. So segments within your own network could be part of larger networks formed around shared interests, but could also exist independently. In a technical sense, the nature of these networks would be ‘dynamic’ rather than defined. These myriad communities would be fluid and flow through you, the user. In that sense, it would be just like real life.

There are other things that could go into a wish list for the ideal social network. From experience, you’ve probably got a long list of features as well. To summarize, for me, it comes down to these key points:

Make it easy to join: Make it easy for people to join and share information between their networks and services. If they can use existing IDs, and possibly share content from other relevant services, they’re more likely to join a network.

Let users control participation: Let users decide what they want to share and with whom. Let users build an umbrella network of people and content, and then segment this network into communities of interest.

Provide and aggregate targeted content: Provide topics and content that are geared toward specific interests, and are surfaced so that users don’t have to wade through a lot of other topics to find them. The more targeted a community, the easier this will be. And the more likely users will have something to contribute.

3 comments October 7, 2008

Free Webinars on social media

If you haven’t already seen this, social media enthusiasts may be interested in the free Webinar series from the Silicon Valley Web Guild on Social Media Analytics Strategies, and an upcoming series on Leveraging Social Media for Business.

Add comment October 7, 2008

Marketing with social media

Social media is definitely hot these days. Lots of companies say they’re incorporating social media tools into their marketing practices. But what does that really mean? There’s a lot of advice out there but it’s still a little hard to make sense of it all. While it’s easy to cover the basics — like signing up for a Twitter account or setting up a group on a social networking site — a coherent and broad strategy is becoming crucial as both users and web technology become more sophisticated. Creating such a strategy is beyond the scope of a single blog post, but I wanted to share some thoughts about things to keep in mind. This is what it boils down to for me:

1. Build on marketing basics: It’s easy to get caught up in the hype of social media, to convince yourself you need it and that it’s right for you. While social media extends your marketing reach, you still have to remember the basics:

  • Create effective messaging: i.e. What are you trying to communicate about your product or service? What are the benefits?
  • Use multiple channels to get your message across.
  • Promote a product or service you believe in.
  • Understand your audience and why they are using it.
  • Be patient.

2. Create niche communities: The most important aspect of social media today is still social networking. While you can capitalize on popular social networking or microblogging sites by setting up a “group” for your product or service, you can take the next step and build your own social network using an open framework like Ning. Large social networks cater to general users with very diverse needs and interests. Your message will likely get lost. As social networking matures, the strongest and largest communities will survive but there will also be a prevalence of niche networks popping up around the needs of specific communities.

By building your own dedicated community, you can create a clear message and attract people who are interested in your content. Once created, these networks can also evolve to meet the needs of your community. Of course, the potential danger with this is network fatigue — people tired of belonging to numerous networks — which brings me to my next point.

3. Recognize the role of aggregators: As niche social networks spring up to serve more communities, the ability of individual users to manage them is becoming more important. Hence the growing popularity of aggregation tools that allow users to push content to and from a variety of services, including social networks, blogs, Twitter, Flickr, RSS feeds, etc. A growing number of users are relying on these intermediary services to keep track of specific interests without being overwhelmed by having to visit multiple sites.

4. Keep it open: By using a standard like OpenID, you can remove the barrier of registration and make it easy for users to access your social network and experience content without having to create a new password and identity. No one has to sign up for your niche community — if they use OpenID, they already belong.

5. Implement low hanging fruit: There are ways to communicate with your users online that have existed since the earliest days of the internet, including forums, surveys and polls. There’s a tendency now to group these into what are known as social media collaboration tools (e.g. ratings, comments, recommending features). Regardless of the name, having these basic features on your site to rally interest and feedback about your product or service can be a first step in getting customers talking to each other and talking to you.

6. Not all social media is relevant: While there’s a lot of talk about technologies that allow collaboration and pooling of collective opinion and knowledge, not all of them may be relevant for your business or product. For example, prediction markets or crowdsourcing, which really build on age-old concepts of predictive analysis and polls, aren’t that relevant for marketing. For starters, the information is only as good as the diversity and size of the pool of participants. And while they can be an indicator of market interest, in most cases, it makes more sense to drive business strategy from inside out, and then leverage community participation at an early stage to gauge interest and alter the final offering. Additionally, wikis, blogs, link sharing, multimedia sharing and entertainment technologies may be popular with end-users, but you should discriminate based on your actual needs.

7. Create long-term strategies, short-term plans: Most aspects of social media are still evolving. The technology is improving all the time and communities of users are still testing their comfort levels with various tools and concepts. So while it’s important to create long-term strategies that are consistent with your overall business goals, it’s necessary to maintain flexible short-term plans for implementing a social media strategy and adjust continually. It needs to be an iterative process.

1 comment October 6, 2008

Embrace the random, make better choices

In a series of articles this month on the neuroscience of change, Scientific American explores How Randomness Rules Our World and Why We Cannot See It. The one-line take away from this article for me is this: Embrace the random and improve our skills in decision making by removing some of the biases that lead to poor judgments.

If you like this topic, you might also enjoy Predictably Irrational, a great book and blog that discuss the biases inherent in our decisions at work, home and in relationships — and how we can curb some of the irrationality that affects our choices. It’s also a light read that will probably have you smiling as you recognize some of your own follies.

Add comment October 3, 2008

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